Privacy Policy

Last updated on September 1, 2025

1. Who we are

Chambers Counseling, Coaching & Consulting, LLC (“Chambers CCC,” “we,” “us,” “our”) provides counseling, coaching, consulting, digital content, and related services. This Privacy Policy describes how we collect, use, disclose, and protect personal information across all of our websites, mobile experiences, online services, marketing tools, and future offerings where this policy is posted.

Controller/Business contact:
Chambers Counseling, Coaching & Consulting, LLC
PO Box 9261, Fayetteville, AR 72703, United States
Email: support@thechambersccc.com
Phone/Fax: 844-663-3932

If you are a therapy client, note that certain clinical information may be protected by U.S. health privacy law (HIPAA). In that case, our Notice of Privacy Practices (NPP) governs your protected health information (PHI). This Privacy Policy covers non-PHI and general site/app interactions.

2. Scope & Audience

This policy applies to our processing of personal information of visitors, leads, customers/clients, and business contacts in jurisdictions where we operate or market our services. Additional rights may apply based on where you reside (see Section 12).

We do not knowingly collect information from children under 13 years of age. If you believe a child provided personal information to us, contact us so we can delete it promptly (see Section 15).

3. Categories of personal information we collect

We may collect the following, depending on your interactions:

Sources: directly from you (forms, emails, calls, messages), automatically from your device and our sites/apps, from our service providers (e.g., analytics, ad platforms), and—where permitted—public sources.

4. Purposes of processing (how we use information)

5. Legal bases (GDPR/UK GDPR where applicable)

Where GDPR/UK GDPR applies, we process personal data under one or more of these bases:

Consent (e.g., marketing cookies, SMS/email marketing),
Contract (to provide requested services or take steps prior to entering a contract),
Legitimate interests (e.g., site security, analytics, product development, B2B outreach in some contexts) balanced against your rights and expectations,
Legal obligations (e.g., tax, accounting, regulatory), and
Vital interests (rare; e.g., preventing serious harm).

You may withdraw consent at any time (see Section 11).

6. Cookies, pixels, SDKs & similar technologies

We (and our providers) use cookies, SDKs, pixels, tags, and local storage to:

make the site/app work,
remember preferences,
analyze performance,
run and measure ads (including advertising and conversion tracking tools),
detect/mitigate fraud.

Where required by law (e.g., EU/UK), we obtain consent for non-essential cookies via a consent banner. You can manage your choices in the banner or in your browser settings. For Meta’s tools, see third-party advertising tools terms and help pages.

Do Not Track (CalOPPA): browsers may send a “DNT” signal. There is no industry consensus on responding to DNT. We currently do not alter our practices in response to DNT alone. However, we do honor legally recognized opt-out preference signals (e.g., Global Privacy Control) in jurisdictions that require it (see Section 11–12).

7. Analytics, ads & third-party tools

These providers may act as our processors or independent controllers. They may combine data from your use of our properties with activity on other sites/apps for their own purposes, subject to their privacy policies. Where required, we obtain your consent and/or provide opt-out mechanisms.

8. Disclosing personal information

We share personal information with:

Service providers/processors that host, store, transmit, analyze, or support our services (e.g., hosting, CRM, analytics, marketing, payments, customer support).
Advertising/analytics partners (subject to your choices and applicable laws).
Business transfers (merger, acquisition, financing, or sale of assets).
Legal compliance (to comply with law, enforce our terms, protect rights, safety, or security).

We do not sell your personal information for money. Under some laws, “sale” or “sharing” includes disclosure for targeted advertising or certain analytics—see your rights to opt out (Sections 11–12).

9. Data retention

We retain personal information only as long as necessary for the purposes in Section 4, to comply with legal obligations (e.g., tax/accounting), or to resolve disputes. Typical retention ranges:

marketing leads: 12–36 months from last interaction (unless you opt out sooner),
transactional records: 7 years (or as required by law),
web analytics logs: up to 25 months (or per your cookie preferences),
user accounts: for the life of the account plus a reasonable period.

When retention expires, we delete or anonymize data.

10. Security

We use administrative, technical, and physical safeguards appropriate to the nature of the information (access controls, encryption in transit, least-privilege, monitoring). No system is perfectly secure. If a security incident affects your information, we will notify you and regulators as required by law.

11. Your choices & controls (global)

Email/SMS marketing: use the unsubscribe link or reply STOP (SMS) where available, or contact us.
Cookie/ads choices: use our consent banner (where applicable), your browser/device settings, and platform ad settings.
Opt-out preference signals: where required by law (e.g., California, Colorado), we recognize browser- or extension-based signals such as Global Privacy Control (GPC) as a request to opt out of “sale”/“sharing” and targeted advertising on that browser.
Authorized agents (CA): you may designate an agent to make certain requests on your behalf (subject to verification).

12. Region-specific rights

A) California (CCPA/CPRA)

California residents may have the right to know/access, correct, delete, opt out of sale/sharing, limit use/disclosure of Sensitive Personal Information, and non-discrimination for exercising rights.

Opt-out of sale/sharing: Use our “Do Not Sell or Share My Personal Information” link. We also honor GPC.
Limit Sensitive PI: If we ever use Sensitive PI beyond permitted purposes, we will provide a “Limit the Use of My Sensitive Personal Information” link.
Appeals: If we deny your request, you may appeal by replying to our decision email with “Appeal.”
Notice at Collection: see table in Section 13.

B) Colorado, Connecticut, Virginia, Utah & other U.S. state privacy laws

Residents of these states may have rights to access, correct, delete, data portability, and to opt out of targeted advertising, sale, and certain profiling. We will honor universal opt-out signals where required (e.g., Colorado). If we deny your request, you may appeal by replying to our decision email with “Appeal.”

C) Canada (PIPEDA)

You may have rights to access, correct, and withdraw consent, subject to exceptions. We apply PIPEDA’s Fair Information Principles (accountability; identifying purposes; consent; limiting collection, use, disclosure, retention; accuracy; safeguards; openness; individual access; challenging compliance).

D) EEA/UK (GDPR/UK GDPR)

You may have rights to access, rectification, erasure, restriction, objection (including to processing based on legitimate interests and to direct marketing), data portability, and withdraw consent. You also have the right to lodge a complaint with your data protection authority.

EU/UK representative (Art. 27): If we are required to appoint one, we will update this policy with contact details.

International transfers: See Section 14.

How to exercise rights (all regions): email support@thechambersccc.com with your request and your region of residence. We will verify your identity and respond within applicable timelines.

13. California “Notice at Collection”

Category (CPRA) | Examples we collect | Purpose(s) | Shared/Sold for ads? | Retention (typical)
Category (CPRA)	Examples we collect	Purpose(s)	Shared/Sold for ads?	Retention (typical)
Identifiers	name, email, phone, IP, cookie IDs	provide services, customer comms, security, marketing/ads	Shared for targeted ads/measurement unless you opt out	12–36 months (leads); see logs above
Customer records	contact details, billing info (tokenized)	fulfill orders/services, support	Not sold; may be disclosed to processors	7 years (transactions)
Commercial info	bookings, orders, cart	provide/improve services, support	Not sold; may be shared for measurement if applicable	7 years (transactions); 12–36 months (non-transactional)
Internet/usage	device, pages, UTMs, events	site operation, security, analytics, ads	Shared for ads/analytics unless you opt out	up to 25 months (or per consent)
Geolocation (approx.)	derived from IP	content localization, security, analytics	May be shared for ads/analytics unless you opt out	up to 25 months
Inferences	preferences/segments	personalize content/ads	Shared for ads unless you opt out	12–24 months
Sensitive PI	not sought via public pages; may arise in limited contexts	secure account, fraud prevention; if clinical, see HIPAA NPP	No sale/share; limit use by default	varies by legal duty

We want to be clear: Chambers Counseling, Coaching & Consulting, LLC does not sell your personal information, and we do not share it with third parties for their own independent marketing purposes. Any disclosures to service providers (e.g., hosting, analytics, or payment processors) are solely to support the services you request from us and are bound by confidentiality obligations. If our practices change, we will update this policy and provide you with any required notices or choices in advance.

14. International data transfers

If you are outside the United States, your information may be processed in the U.S. and other countries that may have different data protection laws. Where required, we use Standard Contractual Clauses (SCCs) and implement supplementary measures to protect data transferred from the EEA/UK.

15. Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 provided personal information, we will delete it. Parents/guardians who believe a child provided information should contact support@thechambersccc.com.

16. Third-party links & social features

Our properties may contain links to third-party sites, apps, or services (e.g., third-party marketplaces). Their privacy practices are governed by their policies. Please review those policies before sharing data with them.

17. E-commerce & payments (future)

When we launch an online store, payments will be processed by a PCI-DSS-compliant provider (e.g., Stripe/PayPal). We will receive transaction confirmations and limited details but not full card numbers.

18. Key third-party terms & references

19. How to contact us

Questions or requests: support@thechambersccc.com
Mail: PO Box 9261, Fayetteville, AR 72703, United States
Phone/Fax: 844-663-3932

20. Changes to this policy

We will update this policy from time to time. Material changes will be posted with a new “Last Updated” date. If required by law, we will notify you and/or seek consent for significant changes.

21. State & country disclosures at a glance

California: rights to know/access, correct, delete; opt out of sale/sharing; limit Sensitive PI; non-discrimination; notice at collection; GPC honored.
Colorado/Connecticut/Virginia/Utah (and others as enacted): access, correct, delete, portability; opt out of targeted ads/sale/profiling; universal opt-out signals (e.g., CO) honored; appeals process available.
Canada (PIPEDA): access, correction, consent withdrawal; accountability & safeguards.
EEA/UK: GDPR rights; SCCs for transfers; complaint to supervisory authority.

22. Exercising your rights (submission process)

Email support@thechambersccc.com with:

your full name, email, state/province/country of residence,
the right you wish to exercise, and
sufficient details for us to locate your records.

We may request reasonable information to verify your identity and protect your data. We will respond within the deadlines required by applicable law and explain our decision. If we deny your request, you can appeal by replying “Appeal” to our decision email. If you remain unsatisfied, you may contact your regulator.

23. Your opt-out choices (how to manage them)

We do not provide specific opt-out links on this page. You can manage your preferences using the options below:

Email marketing: use the unsubscribe link included in any marketing or promotional email you receive from us.
SMS messages: reply STOP to opt out (or HELP for assistance), where available.
Cookies & tracking technologies: adjust your choices through our consent banner (when shown) or via your browser/device cookie settings and platform ad preferences.
Opt-out of “sale”/“sharing” or targeted advertising (where applicable): you may email support@thechambersccc.com with your request and state/province of residence; we also honor recognized opt-out preference signals such as Global Privacy Control (GPC) in jurisdictions that require it.

Where required by law, we will make a “Do Not Sell or Share My Personal Information” link (and any other required links) visible in the footer of our website and landing pages.

24. Add-on: Cookie & Tracking Disclosure (for your cookie banner/CMP)

Strictly Necessary (always on): security, core page functions, load balancing.
Functional (opt-in where required): remembering preferences.
Performance/Analytics (opt-in where required): traffic measurement, diagnostics.
Advertising/Targeting (opt-in where required): showing ads and measuring results across Meta and other platforms.
Opt-out preference signals: we treat recognized signals (e.g., GPC) as a request to opt out of sale/sharing and targeted advertising for that browser in jurisdictions where required.

Chambers Counseling, Coaching & Consulting, LLC • thechambersccc.com